Welcome to hqprinting.com. We provide our Website as a service to our customers. Please read these Terms and Conditions carefully. These Terms and Conditions govern your access and use of hqprinting.com. By accessing or using hqprinting.com you agree to be bound by all of the Terms and Conditions and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Website. hqprinting.com reserves the right to make changes to this Site and to these Terms and Conditions at any time without prior notice. Your continued use of this Site is and shall be deemed to be your agreement to be bound by any such modifications, alterations or updates.

You also agree that we may provide all legal communications and notices to you electronically by posting them on hqprinting.com or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our Website. You may withdraw your consent to receive communications from us electronically by emailing us at info@hqprinting.com. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account at hqprinting.com.

Copyrighted Materials for Limited Use
hqprinting.com contains graphics, photographs, images, document layouts, artwork, text, fonts, software tools, and other information (referred to herein as “Content”). This Site and all Content are the copyrighted property of hqprinting.com and/or its subsidiaries (referred to herein as “hqprinting.com”) or the copyrighted property of parties from whom hqprinting.com has licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain the copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms and Conditions. hqprinting.com reserves the right to add, delete, or modify any part of the Content at any time without prior notice. The logo design tools provided on this Site employ a limited number of elements, including icons, fonts, color schemes, and design effects. hqprinting.com reserves the right to use all such elements and to make all such elements available for use by other parties in the future. You do not obtain any right or claim to any of the individual logo design elements through your creation of a logo design and/or your incorporation of a logo design into one or more products. Other hqprinting.com customers may use the design tools to create logos that have similar or identical combinations of these elements and hqprinting.com does not guarantee that your logo will not have similarities to logos designed and used by other parties. hqprinting.com provides no warranty of any kind that logo designs created using the design tools will not infringe, or be subject to a claim of infringing, the trademark or other rights of another party. It is solely your responsibility to obtain the advice of an attorney regarding whether the logo design is legally available for your use and does not infringe the rights of another party.

Use of Site
You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through hqprinting.com (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from hqprinting.com does not entitle you to use any portion of Content apart from the finished Products as they are supplied by hqprinting.com. You agree to use this Site in a responsible manner that is in full compliance with these Terms and Conditions and with your local laws and regulations, including import and export regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. hqprinting.com may terminate its service to customers found to be using hqprinting.com to engage in undesirable activities. You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order thru hqprinting.com, you warrant that you have all necessary permission, right and authority to place the order and you authorize hqprinting.com to produce the Products on your behalf.

Order Cancellation Policy
Jobs cannot be stopped and/or cancelled once they are in “Approved” status. There will be no refunds of any kind after a job has been approved.

Returns/Refund/Reprint Policy
hqprinting.com focuses on providing our customers with the best possible printing experience and products. If there is any issue with your order, you must report the problem within five (5) business days. You can submit your claim by calling 954-510-2600, or via email at info@hqprinting.com.

Our Customer Service Representative will document your complaint and create a claim for you to reference as we investigate how to best resolve the issue. All defects and/or order issues must be reported to hqprinting.com, Inc. within 5 business days of receiving your order. Customer will be requested to submit digital photos to document the product’s defects. In some cases, customer will be required to ship defective product(s) back to hqprinting.com at their own expense and in an agreed upon reasonable time frame. In cases where the order is required to be shipped back to hqprinting.com at the customer’s expense, hqprinting.com may reimburse the customer for shipping if a defect is determined to exist. Any charges related to expedited orders, such as rush printing or shipping, are non-refundable for defective products unless UPS delivers a defective product or fails to deliver an order. Turnaround time and shipping options for reprinted orders varies due to available production capacity and are at hqprinting.com’s discretion. Turnaround time begins after receipt of final proof approval. Final approval will only be accepted in written format. No verbal approvals will be accepted.

Customer Supplied Proofs
We are not responsible for any and all errors in the customer’s printing job if they select the “No Proof. Run As Is.” option.

Color Proof Accuracy
Please note color proofs cannot match the final product 100% due to the fact that proofs are created in a different way than the printed piece and the customer supplied proofs are not calibrated to our presses.

Indemnity
You agree to indemnify, defend and hold hqprinting.com harmless, its partners, affiliates, subsidiaries and suppliers from any liability, loss, claim and expense related to your violation of this Terms and Conditions. You agree to defend, indemnify, and hold hqprinting.com harmless from any and all claims arising from the improper use of trademark, copyright, or other protected material.

Right of Refusal
We reserve the right to refuse service or products to any person or organization.